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Sarah LaValley Design logo

About Me.

Experienced Product Designer with a meticulous design process, that includes ideation, user research and testing with quantitative and qualitative data and insights, sketches and wireframes, to produce polished final designs and specs. Collaborates closely with cross-functional teams to guarantee the delivery of flawless designs that are integrated seamlessly into the product through a customer-centric approach.

Experience

November 2019 - present

Intuit, QuickBooks Time,

Boise, ID

Product Designer (March 2020 - present)

Collaborate with cross-functional teams to craft user-friendly designs for SaaS products, focusing on both feature enhancements and overall improvements. Apply Design for Delight methodologies throughout the design process, guiding the evolution from conceptualization and wireframes to prototyping and final specifications
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Service and support specialist (November 2019 - March 2020)

Facilitated seamless customer onboarding experiences, ensuring a smooth transition to our services. Demonstrated adept problem-solving abilities, efficiently addressing issues to enhance customer satisfaction. Additionally, my effective communication skills were instrumental in providing clear and concise assistance to clients.

May 2018- August 2018

DaviesMoore,

Boise, ID

Experience 805 Internship within the creative department of a dynamic marketing agency. Contributed collaboratively to projects involving branding, logo design, social media campaigns, as well as website and app design, actively participating in the testing phase.

Education

Sept 2013 - May 2018

Kendall College of Art and Design, Grand Rapids, MI 

BFA in Graphic Design

Sept 2011 - May 2013

Achievements 

West Michigan AAF Silver Student ADDY Award,

       Toys R Us Costume Campaign, 2017

West Michigan AAF Bronze Student ADDY Award,

       Personal Brand Poster, 2017

       Real Food Cafe Refresh Logo, Brand, 2017

       Eastern Floral LOVE, 2017

Aquinas College,

Grand Rapids, MI

Studio Art, Focus in Drawing 

Skills

Figma

Adobe Suite

Jira

Protoyping

Wireframing

Visual Design

Product Requirements

User Interviews & Research

User Flows & Product Vision

Web Design and Mobile Web

Storytelling &  D4D 

Discovery Process

Design Systems

Agile Methodologies

Accessibility

Experience Design

Problem Solving

Usability 

Design Thinking

UX Research 

Information Architecture

Interaction Design

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