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Current Work

A laptop with QuickBooks Time's Who's Working Widget open, showing a map and who is on the clock.

Who's working

2024 QuickBooks Time, Intuit

The Who's Working widget allows employers to see who is clocked in at each job. 66% of QuickBooks Time's MM customers work on lower resolution screens while running their business, leaving the Who's Working window unusable. See how we optimized this workflow by reformatting the Who's Working list while building a 50% increase in confidence.

A laptop with QuickBooks Time open, showing a modal that explains what has been updated recently.

Time entries and approvals

2023 QuickBooks Time, Intuit

While migrating the legacy ‌QuickBooks Time product (TSheets) into QuickBooks Online, customers stated too much was changing without guidance. To address this, the Change Management project kicked off, building confidence with our customers and increasing adoption by 32%.

Billable Rate

2023 QuickBooks Time, Intuit

While moving QuickBooks Time into QuickBooks Online, we noticed there were some gaps between QuickBooks Time and the legacy time tracking option for QuickBooks Online. One of these gaps is the billable rate field functionality; in this project we implemented the saved rates and improved the logic.

A computer with QuickBooks Time, Time Entries open, with all of the timesheet fields filled out and the billable rate being entered.
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A laptop with the PRO Consolidation modal open infront of TSheets.

Pro Consolidation

2021 TSheets, Intuit

TSheets PROs (accountants' program) had multiple accounts to manage their many clients. After Intuit's acquisition, the migration began to consolidate their accounts and transition onto the QuickBooks ProAdvisor program for QuickBooks Online.

Old and new Manage Clients winc for QuickBooks Time's PRO Program

Manage Clients winc

2021 QuickBooks Time, Intuit

Once QuickBooks Time migrated to One Intuit Billing, its PRO Program could have both clients that are directly-billed and clients that are wholesale-billed all in one place. After talking to customers and testing different versions, I enhanced the Manage Clients winc for our accounting firms (PROs). I worked with a team of developers alongside our product manager to publish the changes, ensuring the updated designs were accessible and the guidelines were clearly laid out for a smooth developer handoff.

Cancel Offer

2019 TSheets, Intuit

One of my first projects on the team was to create two modals in the self-cancel flow. The marketing team ran an A/B test to see which offer prevented the most churn.

  • 50% off for 60 days with their current subscription

  • Downgrade from TSheets Elite to TSheets Premium

For this project, I worked with our marketing team and content designer to make sure the right copy was chosen for the offers. I worked with a visual design partner to select the illustrations, and ensure the modals matched the design system to spec. 

Two discount offers, one for a lower subscription, the other for 50% off for 60 days.
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